Identified as an unknown device?
Provide the basic information of the device to us.
Steps to get the information:
1 Homey App -> Devices.
2 Long press the unknown device.
3 Settings -> Advance settings.
4.1 ZigBee device provides "Manufacturer ID, Product ID, Device ID, Profile ID" to us.
4.2 Z-Wave device provides "Manufacturer ID, Product Type ID, Product ID, Z-Wave Alliance Product ID" and Device Type (such as Light Controller, Remote Control) to us.
Make requests by adding it as an issue on GitHub https://github.com/easyhomesrc/Homey_Issues/issues
Adding a remote control is very difficult?
Please short press the remote control every 10 seconds to activate it when Homey App shows "Please wait ...", because Homey is synchronizing data with the remote control, but the remote control will automatically sleep. If the data synchronizing is not completed, the adding will fail.
Remote Control or Wall Controller no response after binding?
Re-power the Remote Control or Wall Controller.
Restart the Homey Gateway.