Does everyone in my household need to subscribe to Homey Premium?
Only the owner of the Homey needs to subscribe to Homey Premium, for the entire household to enjoy the benefits.
Can I try Homey Premium for free?
Absolutely! There is a one-month free trial of Homey Premium available. Simply start your subscription in the Homey app under More → Homey Premium and your first month will be free.
What happens when I cancel my Homey Premium subscription?
You can cancel your Homey Premium subscription at any time. On the next billing period, your home goes back to the free tier. Your most recently added devices will become locked, until you resume your Homey Premium subscription again.
Your Homey Insights will still be kept for some time, but will be eventually removed when you do not resume your subscription.
Can I still access Homey Insights when I cancel my subscription?
Access to Homey Insights requires an active Homey Premium subscription. Devices won’t save their data to Homey Insights while there is no active Homey Premium subscription.
Do I need Homey Premium to use Homey Bridge?
While Homey Bridge includes three free months of Homey Premium, Homey Bridge works fine without an active Homey Premium subscription. The usual limits, such as 5 devices, still apply. Note that Homey Bridge itself does of course not count as one of five devices.
What happens to my Flows with locked devices after I stopped my subscription?
Locked devices due to an expired Homey Premium subscription won’t start Flows, and cannot be used in a Flow, until you resume your Homey Premium subscription. Some Flows might therefore stop working altogether.
Which apps can I use in combination with Homey Premium?
You can install any app that is available for Homey with or without an active Homey Premium subscription.